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Before you set up your profile, always check your minimum deposit in $. This will make sure that your transactions go smoothly and your gaming sessions don't get interrupted.
To register for an account, you need to give correct information and prove your identity. If there are any problems, privileges may be taken away or requests for withdrawal may be delayed. Only people who are old enough to do so in Canada are allowed to take part.
You can handle all of your payments, including deposits to $ and withdrawals, using the banking methods that are listed in your dashboard. Unverified accounts may have limits on how much they can withdraw or have to wait longer for their withdrawals to go through.
There are certain requirements for bonuses and incentives, such as calendar restrictions, game participation, and turnover requirements. Check out the most recent promotions page to see what deals are available and what the exact requirements are to get them.
Users are responsible for reading all updates about managing their profiles, when payments are due, and how to act responsibly. If you misuse your account or do something illegal, your account will be immediately restricted and you may face legal action, as allowed by Canada laws.
You can get help with technical problems, payment questions, or compliance issues through a number of different channels. Queries related to your balance in $ are prioritized for swift resolution. For Canadian fans who want a clear environment, following these rules closely will make it safer for you to participate and make sure you can get your money.
You need to show proof of your address that matches your registration details and a legal ID, like a passport or ID card. Acceptable documents include utility bills or bank statements issued within the last three months.
Verification of submitted information is mandatory before full access is granted. Users may be required to upload scanned copies or photos of documents. Failure to complete these procedures may limit the ability to deposit or withdraw funds in $.
Verify all personal details and provide necessary documents prior to making your first deposit–unverified accounts may encounter restrictions when withdrawing $.
Depending on how you pay, the minimum deposit amount is usually 10 $. Transaction maximums can range from 2,000 $ to 10,000 $ per transfer.
Credit cards, e-wallets, and bank transfers are all accepted, but they may not all be available in Canada.
Most deposits are processed right away. Processing may take up to 24 hours in very rare cases. For transactions worth more, you may need to provide extra proof of identity.
The account holder must be the one who makes all deposits; payments from other people are not allowed.
If you can, you should use the same method for withdrawals as you do for deposits.
The lowest amount you can take out is 20 $, and the highest amount you can take out at once is between 2,000 $ and 5,000 $. Some methods or user groups may have daily, weekly, or monthly withdrawal limits. Requests that go over these limits will either be split up or checked more closely.
Depending on the method you choose, payouts can take anywhere from 12 hours to 5 business days. E-wallets usually finish in 12 hours, while cards and bank transfers can take up to 5 business days.
Make sure you meet all the terms of the bonus before you ask for a withdrawal. If you don't, the payment could be delayed or denied.
Most methods don't charge administrative fees, but some bank transfers and currency exchanges might. Always look at the payment section to see what the current fees are and change the amounts as needed.
If transfers take longer than expected or your provider refuses a transaction, contact customer support. This is because local banking rules in Canada may affect availability or timing.
To use any promotional offer, make sure your user profile is completely verified and that you are the right age for Canadian residents.
Unless otherwise stated, only one incentive can be claimed per person, household, or IP address. Computers that are shared, like those in public places or at work, may be checked to see if they are eligible.
Only deposits made with the payment methods that the cashier says are valid for trigger.
There are certain turnover multipliers that apply to each promotional balance and free spins package. Most rewards have a standard rollover requirement of 35 times for both the bonus money and the money you win from free spins. Some promotions may have different playthrough requirements, so please check the promotion's dedicated page for any changes.
Users have 7 days from the time the bonus is activated to meet all of the playthrough requirements. If the turnover isn't met by this time, any pending bonus balance and winnings will be taken out of user accounts.
If you take money out before meeting the requirements, the promotional balance and all winnings will be void.
The most you can bet with active promotional funds is 2$ per game round. If you try to go over this limit, you may lose your winnings and the reward may be cancelled.
You can't claim more than one bonus at a time. You have to finish an active playthrough or opt out before you can take part in a new promotion.
Customers can see their progress right on their account dashboard. It shows all bonus-related activities and the remaining rollover amounts, which helps keep track of compliance so they can successfully withdraw in $.
Always check that internationally recognised audit labs have tested the random number generators (RNGs) on their own. You should be able to look at the certification details and audit certificates to make sure that the outcomes of gaming sessions are still random and fair.
SSL encryption keeps your login sessions and financial transactions safe. Before entering any personal or banking information, users should check to see if the padlock icon is in their browser's address bar.
Multi-factor authentication controls who can see sensitive account information. This adds an extra layer of security for customer accounts and funds in $.
Customers can change the limits on their deposits, losses, and time spent in sessions. Users can turn on self-exclusion options right from their account dashboards, which lets them stop participating for a set amount of time.
Local Canadian support contacts and links to counsellor resources are given to make sure users are safe and healthy.
Automated monitoring tools flag sessions for further investigation if they notice any strange activity. To get their access back, account holders may have to prove their identity and that they own the money they deposited in $. This is meant to stop cheating and make sure everyone plays fairly.
Before you make an account, make sure you are at least 18 years old or the legal age in your area. Only people who are at least 18 years old can play. If you give false birth dates or documents, your account will be permanently suspended and any balance in $ will be taken.
People who live in certain areas are not allowed to use the platform. There is a full list of countries that are not allowed, and it is updated regularly. Everyone must follow it. If you try to register from a blocked location using VPNs or fake personal information, your account will be closed right away and all of your deposited $ will be lost. To avoid service interruptions, customers must confirm their current address and citizenship during verification.
All users must gamble responsibly. You can set limits on how much you can deposit or how long you can play at any time in your profile dashboard. You can choose to self-exclude, which will temporarily or permanently stop you from playing games and allow you to withdraw any remaining $ as long as you follow the normal withdrawal rules.
People who feel like they are losing control should call one of the approved support helplines on the responsible gambling page.
Keep in mind that minors and people with accounts in banned regions are not allowed to participate. By signing up, you agree to compliance checks, which include regular document checks and ongoing monitoring to make sure you are following the rules.
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